At Wakefields we strive to deliver exceptional customer service, no matter the obstacles we may face.
The COVID-19 pandemic this past year has created many uncertainties for independent retailers, but we believe it's important to keep our customers up to date on the latest news and safety measures we're implementing in store.
Our goal is to create an enjoyable shopping experience for our customers both at home and in store, allowing you to continue celebrating those special moments and milestones, whether you're together or apart.
Despite the latest government updates allowing non-essential retailers to reopen, Wakefields Jewellers will remain closed from Monday 12th April due to ongoing refurbishment work in store.
Our plan is to further improve your retail experience at Wakefields, by creating a luxury new shopping environment that respects our long-standing heritage within Horsham town, but incorporates contemporary and exciting new elements, allowing us to offer a more personalised and comprehensive shopping experience than ever before.
We are hoping to have completed our refit by mid-May 2021 and will share news of our official reopening date as soon as we can – please follow us on our social media to stay up to date with our latest news.
During our temporary closure we will continue to answer enquiries and offer our home delivery and click & collect services for those who wish to shop with us online, as well as being able to offer select jewellery and watch services from our on-site workshop.
During our temporary closure you can contact us to enquire about any of our jewellery or watch repairs services by sending an email to [email protected] or calling us in store on 01403 264001.
We are currently scheduling ear piercing appointments from the week starting Monday 24th May, so please do not hesitate to contact us to book an appointment. However we kindly ask all customers to note that dates and times may be subject to change.
You might currently be apart from your loved ones, but it doesn't mean you can't celebrate those special moments with the perfect gift. We'll continue to offer virtual appointments, allowing you to cast your eyes over fine jewellery and watch collections from the comfort and safety of your own home.
Similar to a personal shopping service, all you need to do is let us know what you're looking for and we'll be able to offer suggestions from our collections in store during your consultation. Don't worry if you're stuck for ideas, we can help inspire and guide you through our collections, to find the perfect gift.