At Wakefields we strive to deliver exceptional customer service, no matter the obstacles we may face.
The COVID-19 pandemic this past year has created many uncertainties for independent retailers, but we believe it's important to keep our customers up to date on the latest news and safety measures we're implementing in store.
Our goal is to create an enjoyable shopping experience for our customers both at home and in store, allowing you to continue celebrating those special moments and milestones, whether you're together or apart.
Wakefields Jewellers is now open from Monday 24th May following refurbishment work in store.
We have worked to improve your retail experience at Wakefields, by creating a luxury new shopping environment that respects our long-standing heritage within Horsham town, but incorporates contemporary and exciting new elements, allowing us to offer a more personalised and comprehensive shopping experience than ever before.
We hope you will join us in store to discover our new look and explore our full of fine jewellery and luxury watches collections, as well as our full range of workshop services. No appointment is necessary, and you can visit us any time between our opening hours.
We continue to follow government advice and carry out social distancing, regular sanitising of jewellery and surfaces between customers, and encourage all visitors to wear facemasks in store where applicable.
Our workshop is once again open. If you would like to enquire about our jewellery and watch repairs services, you can send an email to [email protected] or if you would prefer to store speak to a member of the team in store, you can call us on 01403 264001 or visit us in store during our opening hours.
We are also carrying out ear piercings again as normal, please get in touch with us to book an appointment.
Our website remains operational for anyone who still feels more comfortable shopping online. We regularly update our jewellery and watch collections to reflect our in store offering and aim to dispatch orders placed before 3pm on weekdays, the very same day. We understand the importance of excellent communication and strive to deliver the same level of customer service when contacting our customers virtually, so if you see anything you'd like to learn more about please get in touch with us via email and we'll be more than happy to assist you further.