Privacy Policy

The information we collect via our website or via correspondence with you is used to operate and improve the service Wakefields Jewellers can offer to you and to our customers. We use your personal information only for providing you with information about our products and services (with your prior permission). We will not transfer, disclose, sell, distribute or lease your personal information to third parties or agents under any circumstance without your prior written permission unless we are required to do so by law.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable for this information. If you wish to access or update your information or have any queries about this, please contact us at: [email protected]

This privacy policy sets out how Wakefields Jewellers uses and protects any information that you give Wakefields Jewellers when you use this website. Wakefields Jewellers is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Wakefields Jewellers may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

The information we collect via our website or via correspondence with you is used to operate and improve the service Wakefields Jewellers can offer to you and to our customers. We use your personal information only for providing you with information about our products and services (with your prior permission).

We will not transfer, disclose, sell, distribute or lease your personal information to third parties or agents under any circumstance without your prior written permission unless we are required to do so by law.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee will be payable for this information. If you wish to access or update your information or have any queries about thWebsite security

Wakefields Jewellers is committed to ensuring that your information is secure. We will only accept orders from web browsers and or devices that permit communication through Secure Socket Layer (SSL) technology, which will help prevent you from placing an order or sharing information on an unsecured web browser that may be liable to internet vulnerabilities. The latest and up to date releases/versions of the following browsers and devices are SSL compliant: Internet Explorer, Safari, Mozilla Firefox, Opera and all current updated Apple iOS devices. (non-"jailbreak" devices). The Wakefields Jewellers website utilises 'cookies'. We only use these for allowing faster webpage loading times and for our own personal statistics. This data is governed by our Privacy Policy. The European Union Directive on Privacy and Electronic Communications (July 2002) recognises that cookies are a "legitimate and a useful tool" for many activities, including the verification of web users' identities. The Directive makes it compulsory for websites to inform users if cookies are being used and to provide some information about how cookies are used, as set out here. For more information on this, go to http://www.aboutcookies.org.s, please contact us at: [email protected]

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 11 West Street Horsham West Sussex RH12 1PF Email: [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Terms of Use

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com. are solely applicable

Privacy Policy

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com. are solely applicable

Cookies Policy

Rolex Section

While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com. are solely applicable

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
cart The association with your shopping cart.
category_info Stores the category info on the page, that allows to display pages more quickly.
compare The items that you have in the Compare Products list.
currency Your preferred currency
customer An encrypted version of your customer id with the store.
customer_auth An indicator if you are currently logged into the store.
customer_info An encrypted version of the customer group you belong to.
customer_segment_ids Stores the Customer Segment ID
external_no_cache A flag, which indicates whether caching is disabled or not.
frontend You sesssion ID on the server.
guest-view Allows guests to edit their orders.
last_category The last category you visited.
last_product The most recent product you have viewed.
newmessage Indicates whether a new message has been received.
no_cache Indicates whether it is allowed to use cache.
persistent_shopping_cart A link to information about your cart and viewing history if you have asked the site.
poll The ID of any polls you have recently voted in.
polln Information on what polls you have voted on.
recentlycompared The items that you have recently compared.
stf Information on products you have emailed to friends.
store The store view or language you have selected.
user_allowed_save_cookie Indicates whether a customer allowed to use cookies.
viewed_product_ids The products that you have recently viewed.
wishlist An encrypted list of products added to your Wishlist.
wishlist_cnt The number of items in your Wishlist.
  • Bespoke Design

    Take the first steps on your bespoke jewellery journey and schedule an appointment with our expert gemmologist to discuss redesigning a family heirloom piece, or creating a unique one-of-a-kind design.

    60 min
  • Watches Consultation

    Register your interest in our Rolex or TUDOR watches in store. Explore our collections in our dedicated showroom, try-on models and learn more about our offering with an expert sales consultant.

    60 min
  • Engagement Rings

    View our engagement ring collections from the comfort of our luxury showroom. Explore our impressive range of styles, stone cuts and designs to find the perfect ring for your unique love story.

    60 min
  • Jewellery Repairs

    Book in your jewellery for a repair within our in-house workshop. From simple chain repairs and resizing, to clean & polishing services, book in your jewellery or receive a customised quote from our friendly team.

    30 min
  • Wedding Rings

    Celebrate taking the next step in your relationship together and explore our extensive wedding ring collections in store. From classic bands to diamond-set designs, we offer ladies and gents wedding rings to suit all styles and budgets.

    60 min
  • Watch Aftersales & Servicing

    Book in your watch with an expert member of our team. Whether you require a service, repair, watch battery replacement or strap adjustment, our friendly teAM are here to help.

    30 min
  • Jewellery Consultation

    Whether you’re searching for the perfect gift, or simply looking to expand your collection, book a jewellery consultation with our team. Try on different designs whilst our friendly consultants offer expert guidance and advice.

    60 min
  • Ear Piercing

    Looking to book an ear piercing appointment?
    Click here for more information and to follow the link to our online booking page.

Select time for date

    Please note appointments are subject to change / cancellation. A member of our team will be in touch if there are any issues with the date or time selected.

    Booking Summary

    Engagement Ring 60 Min
    Tuesday 28 November 10:30 am

    Address:

    Wakefields Jewellers
    11 West Street
    Horsham
    West Sussex
    RH12 1PF

    Opening Hours:

    Mon - Sat: 9:15am - 5:00pm
    Sun: Closed