Watch Repairs and ServicingWatch Repairs and Servicing


At Wakefields we are home to a dedicated, on-site watch workshop, as well as proud stockists of impeccable Swiss-made watch brands, Rolex and Tudor. To ensure these timepieces remain in perfect condition they are subject to various servicing and aftercare requirements. 

Authorised Service CentreAuthorised Service Centre


Wakefields is proud to be part of the worldwide network of Official Rolex Retailers, with a Rolex Service Centre. Our watchmakers are trained according to strict criteria to ensure that every type of servicing operation for a Rolex watch meets the brand’s exacting standards of excellence.

Our expert Rolex consultants are highly experienced and knowledgeable and will be pleased to guide you through the servicing and care requirements for your particular model.



Our in-house watch workshop is a testament to our dedication to the meticulous artistry of timekeeping. Equipped with cutting-edge technology and a team of expert watchmakers, we offer an extensive range of watch services, from precise repairs to thorough servicing, ensuring your cherished timepieces continue to mark the moments that matter.

In addition to our watch servicing, we also offer watch battery replacements for selected timepieces, as well as stocking an array of watch straps in various styles and sizes, all of which can be fitted the same day.


Other Watch BrandsOther Watch Brands
Authorised Service CentreAuthorised Service Centre


We are able to provide watch servicing for the brands we stock at Wakefields, as well as a selection of others. If the watch you own is not from a brand we stock in store, it’s always worth getting in touch with us as we maybe be able to assist you, or provide further advice.


Visit Our Showroom

Visit our Horsham showroom to book your watch in for a service or repair within our on-site watch workshop. Our friendly team are here to guide you through the process and assist you with any enquiries you might have.

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Watch Servicing & Repairs FAQs

Our in-house watch workshop is equipped with cutting-edge technology and a team of highly-skilled watchmakers, who are here to ensuring that every tick of your timepiece is attended to with precision and care. Visit our Horsham showroom to learn more from our friendly team, or contact us to liaise directly with our expert team.

Why should I choose Wakefields Jewellers for my watch servicing needs?
At Wakefields Jewellers, we blend decades of expertise with a passion for precision. Our skilled artisans and state-of-the-art facilities in our on-site workshop ensure your timepiece receives unparalleled care. Simply visit our showroom and speak with a member of our friendly, expert team to learn more.
How often should I service my watch?
The service intervals recommendation will vary between each brand and their specific models. Generally, we recommend servicing your watch every 5 years to maintain optimal performance. However, specific intervals may vary based on the watch type and usage. For example the recommended Rolex service interval is 10 years.
What types of watches do you service?
We specialise in servicing a wide range of watches, including luxury, vintage, and contemporary timepieces. Our experts are well-versed in handling various brands and models.
Can I trust Wakefields Jewellers with my luxury watch?
Absolutely. Our skilled watchmakers have a wealth of experience in servicing luxury watches. Your prized possession will be treated with the utmost care and precision.
How do I know if my watch needs repair?
If you notice irregular timekeeping, loss of power reserve, or visible damage, it's advisable to bring your watch in for assessment. Our experts will diagnose the issue and provide a tailored solution.
Do you provide a warranty for watch servicing?
Yes, we stand by the quality of our work. All our watch servicing comes with a warranty, providing you with peace of mind and confidence in our craftsmanship.
Can you service vintage watches?
We can assess your timepiece to determine whether we can provide a service for your vintage watch, depending on the brand and model. Simply visit our showroom to book in your watch with us and learn more.
How long does the watch servicing process take?
The turnaround time for watch servicing depends on the complexity of the service required and the spare parts availability of your specific timepiece. We aim for efficiency without compromising on quality, and our team will provide you with a realistic timeframe upon assessment.
Do you offer watch battery replacement services?
Yes, we provide prompt and precise watch battery replacement services on-site. Our team ensures a seamless process, extending the life of your timepiece. Please refer to our price list to learn more.
Can you service watches from any brand?
Our experienced watchmakers are well-versed in servicing watches from selected brands, ensuring expert care regardless of the make or model. To learn more about whether your watch is eligible for our servicing and repairs services at Wakefields, get in touch with our friendly team.
How do I request a quote for watch servicing?
Requesting a quote is easy. Simply get in touch with us online or by calling us on 01403 264001 to learn more. Or visit our Horsham showroom where our team will promptly provide you with a price guide.
Is water resistance guaranteed after servicing?
Yes, our watch servicing includes thorough water resistance checks to ensure your watch meets the specified standards. We take meticulous care to maintain and enhance this crucial feature.
How can I maintain my watch between services?
Regularly wipe your watch with a soft, microfibre cloth, and avoid exposing it to extreme conditions. If you have specific maintenance concerns, feel free to consult our experts for personalised advice.

Still need help? Our team would be happy to help you with your enquiry, simply get in touch with us to liaise directly with an expert member of our team.

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