Rolex Servicing & Watch RepairsRolex Servicing & Watch Repairs


At Wakefields we are home to a dedicated, on-site watch workshop, and recognised as a Rolex Authorised Service Centre in West Sussex. As official Rolex & TUDOR stockists, our expert watchmakers are on-hand to ensure that your timepiece remains in perfect condition, and undergoes the various servicing and aftercare processes it requires. 

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Authorised Service CentreAuthorised Service Centre


Wakefields is proud to be part of the worldwide network of Official Rolex Retailers, with a Rolex Service Centre in Horsham, West Sussex. Our watchmakers are trained according to strict criteria to ensure that every type of servicing operation for a Rolex watch meets the brand’s exacting standards of excellence.

Our expert Rolex consultants are highly experienced and knowledgeable and will be pleased to guide you through the servicing and care requirements for your particular model. 



Our in-house watch workshop is a testament to our dedication to the meticulous artistry of timekeeping. Equipped with cutting-edge technology and a team of expert watchmakers, we offer an extensive range of watch services, from precise repairs to thorough servicing, ensuring your cherished timepieces continue to mark the moments that matter.

In addition to our watch servicing, we also offer watch battery replacements for selected timepieces, as well as stocking an array of watch straps in various styles and sizes, all of which can be fitted the same day.


Our Watch Workshop & Rolex Service CentreOur Watch Workshop & Rolex Service Centre
Authorised Rolex Service CentreAuthorised Rolex Service Centre


Trust your timepiece with Wakefields Jewellers and book your watch into our workshop for a service or repair. Our Aftersales Manager will assess the unique requirements of your timepiece and provide you with a personalised quote for the work that needs to be carried out. Once you have approved the quote, our skilled watchmakers will ensure your watch undergoes the necessary meticulous care, and attention to detail, ensuring it is returned to its prime condition. Experience excellence in watch servicing with Wakefields Jewellers and book your watch in with us today.



Entrust your watch to the skilled hands of our expert watchmakers at Wakefields Jewellers. With years of experience and a passion for precision, they meticulously care for each timepiece, ensuring it operates flawlessly. Rest assured, your watch will receive the utmost attention and care from our dedicated professionals.


Our Watchmakers Our Watchmakers

Visit Our Showroom

Visit our Horsham showroom to book your watch in for a service or repair within our on-site watch workshop. Our friendly team are here to guide you through the process and assist you with any enquiries you might have.

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Discover an impressive range of watch services available within our in-house workshop at Wakefields. Our skilled watchmakers provide meticulous care, ensuring your timepiece receives the attention it deserves, maintaining its performance and value for years to come.

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Watch Repairs & ServicingWatch Repairs & Servicing


For expert watch repairs and servicing, trust our skilled watchmakers ensuring precision and quality care.

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Watch ValuationsWatch Valuations


Accurate watch valuations by Wakefields Jewellers provide insights into your timepiece's worth and heritage.

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Watch Strap & Link AdjustmentsWatch Strap & Link Adjustments


Enhance comfort and style with professional watch strap & link adjustments at Wakefields.

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Watch Battery ReplacementWatch Battery Replacement


Swift and reliable watch battery replacements carried out in store at Wakefields Jewellers.

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Watch Cleaning & PolishingWatch Cleaning & Polishing


Revitalise your timepiece with our expert, in-house watch polishing & cleaning services at Wakefields Jewellers.

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Expert Advice & GuidanceExpert Advice & Guidance


Trust us for expert watch advice & guidance, ensuring you make informed decisions about your timepiece.

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Watch Servicing & Repairs FAQs

Our in-house watch workshop is equipped with cutting-edge technology and a team of highly-skilled watchmakers, who are here to ensuring that every tick of your timepiece is attended to with precision and care. Visit our Horsham showroom to learn more from our friendly team, or contact us to liaise directly with our expert team.

Why should I choose Wakefields Jewellers for my watch servicing needs?
At Wakefields Jewellers, we blend decades of expertise with a passion for precision. Our skilled artisans and state-of-the-art facilities in our on-site workshop ensure your timepiece receives unparalleled care. Simply visit our showroom and speak with a member of our friendly, expert team to learn more.
How often should I service my watch?
The service intervals recommendation will vary between each brand and their specific models. Generally, we recommend servicing your watch every 5 years to maintain optimal performance. However, specific intervals may vary based on the watch type and usage. For example the recommended Rolex service interval is 10 years.
What types of watches do you service?
We specialise in servicing a wide range of watches, including luxury, vintage, and contemporary timepieces. Our experts are well-versed in handling various brands and models.
Can I trust Wakefields Jewellers with my luxury watch?
Absolutely. Our skilled watchmakers have a wealth of experience in servicing luxury watches. Your prized possession will be treated with the utmost care and precision.
How do I know if my watch needs repair?
If you notice irregular timekeeping, loss of power reserve, or visible damage, it's advisable to bring your watch in for assessment. Our experts will diagnose the issue and provide a tailored solution.
Do you provide a warranty for watch servicing?
Yes, we stand by the quality of our work. All our watch servicing comes with a warranty, providing you with peace of mind and confidence in our craftsmanship.
Can you service vintage watches?
We can assess your timepiece to determine whether we can provide a service for your vintage watch, depending on the brand and model. Simply visit our showroom to book in your watch with us and learn more.
How long does the watch servicing process take?
The turnaround time for watch servicing depends on the complexity of the service required and the spare parts availability of your specific timepiece. We aim for efficiency without compromising on quality, and our team will provide you with a realistic timeframe upon assessment.
Do you offer watch battery replacement services?
Yes, we provide prompt and precise watch battery replacement services on-site. Our team ensures a seamless process, extending the life of your timepiece. Please refer to our price list to learn more.
Can you service watches from any brand?
Our experienced watchmakers are well-versed in servicing watches from selected brands, ensuring expert care regardless of the make or model. To learn more about whether your watch is eligible for our servicing and repairs services at Wakefields, get in touch with our friendly team.
How do I request a quote for watch servicing?
Requesting a quote is easy. Simply get in touch with us online or by calling us on 01403 264001 to learn more. Or visit our Horsham showroom where our team will promptly provide you with a price guide.
Is water resistance guaranteed after servicing?
Yes, our watch servicing includes thorough water resistance checks to ensure your watch meets the specified standards. We take meticulous care to maintain and enhance this crucial feature.
How can I maintain my watch between services?
Regularly wipe your watch with a soft, microfibre cloth, and avoid exposing it to extreme conditions. If you have specific maintenance concerns, feel free to consult our experts for personalised advice.

Still need help? Our team would be happy to help you with your enquiry, simply get in touch with us to liaise directly with an expert member of our team.

Contact Us


  • Bespoke Design

    Take the first steps on your bespoke jewellery journey and schedule an appointment with our expert gemmologist to discuss redesigning a family heirloom piece, or creating a unique one-of-a-kind design.

    60 min
  • Watches Consultation

    Register your interest in our Rolex or TUDOR watches in store. Explore our collections in our dedicated showroom, try-on models and learn more about our offering with an expert sales consultant.

    60 min
  • Engagement Rings

    View our engagement ring collections from the comfort of our luxury showroom. Explore our impressive range of styles, stone cuts and designs to find the perfect ring for your unique love story.

    60 min
  • Jewellery Repairs

    Book in your jewellery for a repair within our in-house workshop. From simple chain repairs and resizing, to clean & polishing services, book in your jewellery or receive a customised quote from our friendly team.

    30 min
  • Wedding Rings

    Celebrate taking the next step in your relationship together and explore our extensive wedding ring collections in store. From classic bands to diamond-set designs, we offer ladies and gents wedding rings to suit all styles and budgets.

    60 min
  • Watch Aftersales & Servicing

    Book in your watch with an expert member of our team. Whether you require a service, repair, watch battery replacement or strap adjustment, our friendly teAM are here to help.

    30 min
  • Jewellery Consultation

    Whether you’re searching for the perfect gift, or simply looking to expand your collection, book a jewellery consultation with our team. Try on different designs whilst our friendly consultants offer expert guidance and advice.

    60 min
  • Ear Piercing

    Looking to book an ear piercing appointment?
    Click here for more information and to follow the link to our online booking page.

Select time for date

    Please note appointments are subject to change / cancellation. A member of our team will be in touch if there are any issues with the date or time selected.

    Booking Summary

    Engagement Ring 60 Min
    Tuesday 28 November 10:30 am


    Wakefields Jewellers
    11 West Street
    West Sussex
    RH12 1PF

    Opening Hours:

    Mon - Sat: 9:15am - 5:00pm
    Sun: Closed