Rolex Servicing & Watch RepairsRolex Servicing & Watch Repairs


A fourth-generation, family jewellers that has been nestled in the heart of Horsham for over 110 years, Wakefields Jewellers is more than just a luxury showroom in Horsham's West Street. Home to a Rolex Authorised Service Centre, in-house jewellery workshop and ear piercing boutique, Wakefields has an impressive heritage, regularly hosts luxury events and strives to deliver excellence in everything we do.

Our Experience at Wakefields Our Experience at Wakefields


Delivering exceptional customer service is one of our passions. Whether you're visiting us with a simple jewellery enquiry, or looking to commission a unique, bespoke design, a luxury shopping experience is guaranteed. 


Visit our Horsham showroom and indulge in a beverage of your choice whilst you cast your eyes over our impressive collections, guided by our expert team. 

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Our team is made up of friendly individuals who each excel in their areas of expertise. From gemmologists and sales consultants through to watchmakers and jewellers, each person is a proud, valued member of our Wakefields team. 

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Our Team at Wakefields Our Team at Wakefields
Our Services at Wakefields Our Services at Wakefields


Our in-house jewellery and watch servicing workshops are busy hubs of creativity and expertise, enabling us to offer an impressive range of services in store. From jewellery repairs and engraving, through to watch servicing and aftersales care, discover the full range of services we offer at Wakefields. 

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Whether you're looking to expand your jewellery collection, hoping to redesign an unworn piece of jewellery, or looking to learn more about servicing your watch, our passionate and friendly team would love the opportunity to assist you further with your enquiry. 


Visit our Horsham showroom or begin your journey with us online by getting in touch with us via phone or email.

Contact Us

Get in Touch With Us at WakefieldsGet in Touch With Us at Wakefields
Visit Our Showroom Visit Our Showroom

Visit Our Showroom

Visit our Horsham showroom and enjoy our luxury retailer experience. Our friendly team are here to guide you through the process and assist you with any enquiries you might have.

Visit us


Beyond our luxury showroom, there is a hive of activity happening behind the scenes that our customers don't always get to see. Learn more about the areas we specialise in, our impressive range of services and stay up to date with our news & events. 

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Our Heritage at Wakefields Our Heritage at Wakefields


Our story spans over 110 years of delivering excellence within the Horsham community. 

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Events at WakefieldsEvents at Wakefields


Stay up to date with the latest jewellery and watch events we host throughout the year.

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Jewellery Workshop at Wakefields Jewellery Workshop at Wakefields


Wakefields is home to an in-house jewellery repairs workshop offering a range of services. 

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Watch Workshop at Wakefields Watch Workshop at Wakefields


Our dedicated team of watchmakers are here to assist with watch servicing and aftersales care.

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Ear Piercing Boutique at WakefieldsEar Piercing Boutique at Wakefields


Our experts carry out ear piercings within our dedicated, luxury piercing boutique. 

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Wakefields Jewellers Testimonials Wakefields Jewellers Testimonials


Consistently striving to deliver excellence in all areas, read the reviews our customers have shared with us. 

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Wakefields Jewellers FAQs

We are passionate about delivering excellent service at Wakefields, which is why we are here to assist you with any jewellery or watch related enquiries you may have. Find the answers to your queries below, visit our Horsham showroom, or contact us to liaise directly with our expert team.

What are the opening hours of Wakefields Jewellers?
Wakefields Jewellers is open from 9:00 AM to 5:30 PM Monday to Saturday. We are closed on Sundays. Please refer to Google to stay up to date with Bank Holiday opening hours & closures. 
Does Wakefields Jewellers offer free shipping?
Yes, we offer free shipping on all orders within the UK. Next Day shipping is available at an additional cost at the point of checkout
Can I schedule a private appointment at Wakefields Jewellers?
Whilst an appointment is not necessary and you get visit us at any time, we do also offer private appointments for a personalised shopping experience. Contact us to schedule an appointment at your convenience.
Can I track my order from Wakefields Jewellers?
Yes, once your order has been processed and shipped, you will receive a tracking number to monitor the status of your delivery.
What is Wakefields Jewellers' return policy?
We offer a 30-day return policy for online and in-store purchases. Items must be returned in their original condition with proof of purchase for a full refund or exchange.
Can I comission a bespoke jewellery design from Wakefields Jewellers?
Yes certainly, simply get in touch with us or visit us in store to speak directly with one of our jewellery design specialists who will work with you to transform your design ideas into a wearable piece of jewellery you can treasure for years to come. From bespoke engagement ring designs, through to upcycling old, unworn jewellery, we are here to help. 
Does Wakefields Jewellers offer repairs for antique jewellery?
Yes, our skilled jewellers specialise in repairing and restoring antique jewellery pieces to their original glory, or even repurposing gemstones from older designs into new contemporary jewellery to create something completely new. Bring your treasured heirlooms to us for expert care and guidance.
My watch has stopped working, can I bring it into Wakefields to be repaired?
Yes we're able to assist with watch repairs and servicing enquiries within our in-house watch workshop. For more information please refer to our Watch Repairs & Servicing page, or get in touch with us to learn more about our servicing options. 
Are there any upcoming events or promotions at Wakefields Jewellers?
Stay informed about upcoming events, promotions, and exclusive offers by subscribing to our newsletter or following us on social media for the latest updates.

Still need help? Our team would be happy to help you with your enquiry, simply get in touch with us to liaise directly with an expert member of our team.

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  • Bespoke Design

    Take the first steps on your bespoke jewellery journey and schedule an appointment with our expert gemmologist to discuss redesigning a family heirloom piece, or creating a unique one-of-a-kind design.

    60 min
  • Watches Consultation

    Register your interest in our Rolex or TUDOR watches in store. Explore our collections in our dedicated showroom, try-on models and learn more about our offering with an expert sales consultant.

    60 min
  • Engagement Rings

    View our engagement ring collections from the comfort of our luxury showroom. Explore our impressive range of styles, stone cuts and designs to find the perfect ring for your unique love story.

    60 min
  • Jewellery Repairs

    Book in your jewellery for a repair within our in-house workshop. From simple chain repairs and resizing, to clean & polishing services, book in your jewellery or receive a customised quote from our friendly team.

    30 min
  • Wedding Rings

    Celebrate taking the next step in your relationship together and explore our extensive wedding ring collections in store. From classic bands to diamond-set designs, we offer ladies and gents wedding rings to suit all styles and budgets.

    60 min
  • Watch Aftersales & Servicing

    Book in your watch with an expert member of our team. Whether you require a service, repair, watch battery replacement or strap adjustment, our friendly teAM are here to help.

    30 min
  • Jewellery Consultation

    Whether you’re searching for the perfect gift, or simply looking to expand your collection, book a jewellery consultation with our team. Try on different designs whilst our friendly consultants offer expert guidance and advice.

    60 min
  • Ear Piercing

    Looking to book an ear piercing appointment?
    Click here for more information and to follow the link to our online booking page.

Select time for date

    Please note appointments are subject to change / cancellation. A member of our team will be in touch if there are any issues with the date or time selected.

    Booking Summary

    Engagement Ring 60 Min
    Tuesday 28 November 10:30 am


    Wakefields Jewellers
    11 West Street
    West Sussex
    RH12 1PF

    Opening Hours:

    Mon - Sat: 9:15am - 5:00pm
    Sun: Closed