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Watch Repairs & Servicing

Watch Repairs & Servicing

There’s nothing more frustrating than looking down at your wrist to find that your much loved wristwatch has stopped. And many of us don’t realise how much we rely on our watches during the day, until they’re not functioning properly. But rather than coming to the conclusion that you need to buy a new watch, why not bring your beloved timepiece into Wakefields Jewellers to see if we can get it ticking again.

New Watch Battery

A watch can stop for a whole myriad of reasons, but the most common is because it’s in need of a new battery. If you bring your watch into us (providing one of our watch specialist team members is in on the day), we’ll be able to provide you with a new battery within approximately 10 minutes. Or alternatively, we can provide a battery and reseal which can be done in approximately 30 minutes. A reseal ensures that your watch will remain water-proof and prevents any unwanted moisture getting into your timepiece that could affect the way it functions in the future.

Prices:

Battery (approx. 10 minutes*) - £10

Battery and Reseal up to 100m (approx. 30 minutes*) - £25

*Times dependant on whether a watch specialist is available on the day, and how many watches have been brought in by other customers. To avoid disappointment you’re welcome to phone ahead to ensure someone will be available to assist you with a new battery in your watch. If you do arrive in store and we’re unable to provide a new battery on the day, we can store your watch overnight in one of our secure safes to be attended to the following working day – all items left in store overnight are covered by our insurance.

Please note that there are certain cases where we are unable to provide a battery or reseal, depending on the brand / model of watch. Below we’ve made a comprehensive list of the watch brands we are unable to provide battery services for:

-          Seiko (particular models)

-          Cartier (particular models)

-          Smiths

-          Casio

If you do not see your watch brand below, and are unsure as to whether we’ll be able to provide you with a new battery, please don’t hesitate to get in touch with us via phone or email and a member of our team will be able to assist you further.

Watch Straps

Whether you’re tired of your worn-out old leather watch strap, or need a few links taken out of your steel watch bracelet to ensure the perfect fit, at Wakefields we’re here to help.

We can remove links from your watch bracelet to perfectly fit your wrist in minutes, for only £10.

Or if you select and purchase a new watch strap from us in store, we’ll fit it for you for no extra charge! Our genuine leather Hirsch watch straps start from as little as £15, and are available in an assortment of colours and styles.

Watch Cleaning

Whether you want to keep your timepiece in pristine condition, or it’s in need of a little TLC, you should consider bringing your wristwatch into Wakefields Jewellers. Whilst our watch servicing is provided as an independent service off-site, we are able to steam clean your watch bracelets in store to ensure they’re in tip top condition.

Steam leaning can be done in a matter of minutes prices start from as little as £5.

*Please not that there are some watch brands / models we’re unable to clean due to varying designs etc. If you’d like to be certain whether your wristwatch will be eligible to be cleaned, please don’t hesitate to get in touch with us via phone or email where a member of our team will be able to assist you further.

Watch Servicing

If your wristwatch needs to be restored to its former glory, or isn’t ticking quite like it used to, we can provide you with the option of a watch service. Handled by independent specialists off-site, your watch will be serviced according to who the manufacturer is (all watches handled off-site are fully covered by our insurance).

The amount of time it takes to service your timepiece is entirely dependent on how much work needs to be done, but as a general rule we estimate a minimum of 6 weeks. Once the watch is in full working order, it is returned to the store and we will call you to let you know it’s ready for you to collect and pay for at your earliest convenience.

Prices are dependent on the work that needs to take place. In order to receive a quote as to how much the service will cost, the watch will need to be sent off for an estimate. If you decide to proceed with the work to be done, your watch will be returned as mentioned above. However if you decide not to go ahead with the service, your watch will be returned to you undone and you will be charged a £15 handling fee. Please note the minimum time for an estimate to take place and be returned to you undone is 4 weeks.

As with battery and reseals, there are certain watch brands and models we are unable to handle for servicing. Below we’ve made a comprehensive list of the watch brands we are unable to provide services for:

-          Seiko (particular models)

-          Cartier (particular models)

-          Smiths

-          Casio

If you do not see your watch brand below, and are unsure as to whether we’ll be able to provide you with a watch service, please don’t hesitate to get in touch with us via phone or email and a member of our team will be able to assist you further.